Insurance Claims

Residential Restoration In The Twin Cities

Restore With Confidence Your Dedicated Ally in Storm Recovery

At Ascend Exteriors, we understand that storm damage is more than just a repair project — it’s a stressful disruption to your life. With over 20 years of exterior restoration experience, we have become a staple of the Cambridge community by providing the credible, detailed answers you need to navigate your insurance claim with confidence.

  • Storm Damage Repair Specialists
  • Licensed & Credentialed Expertise
  • Exclusive Warranties on All Work

The Ascend Claims Process Your Step-by-Step Restoration Approach

At Ascend Exteriors, our goal is to take the stress out of the entire insurance claims process so you can stay focused on getting the storm damage repairs your property needs. We utilize a clear, eight-step process to ensure your property restoration is simple, transparent, and high-performing, which includes:

  1. Free Property Inspection: We complete a free, no-obligation inspection to identify damage that is often hard to spot, providing full photo documentation for your records.
  2. Filing Your Claim: Your Ascend Exteriors rep helps you file the claim with your insurance company and secures your claim number for reference.
  3. The Adjuster Meeting: Once you receive a meeting time from your insurer, we join you on-site to determine the true scope of damage and begin the financial settlement process.
  4. Product & Color Selection: We meet to review material samples and choose the perfect new look for your home. Your deductible check is collected at this time to order materials.
  5. Supplementing Process: If the insurance company’s scope of repairs is incorrect or requires expansion, Ascend Exteriors will provide a comparable estimate.
  6. Production & Restoration: Once your first insurance check is received and materials are delivered, our experienced team arrives to restore your home back to its beautiful condition.
  7. Final Quality Inspection: After completion, a qualified inspector visits to ensure the job was done to our high standards, leaving you with a detailed inspection report.
  8. Invoicing & Project Closeout: Once all repairs are complete, we will notify your insurance provider and submit the final invoice.

We understand how dealing with the aftermath of a storm can be stressful for home and business owners to sort through, which is why we try to do our part in making the exterior restoration process all the more simple and manageable.

Questions About Your Insurance Claim? We’re Here to Help!

After spending over 20 years helping homeowners in Cambridge, MN, and surrounding areas navigate their way throughout the insurance claims process, we know firsthand how confusing and overwhelming the entire procedure can be.

To provide you with more clarity, here are some answers to frequently asked questions regarding how we can help:

What Should I Have Ready When I Call My Insurance Company?

You will need the date of the storm and the type of damage (typically wind or hail). After the call, please forward your claim number to your Ascend representative.

Why Is It Important For Ascend To Be At The Adjuster Meeting?

This meeting determines the scope of damage and the financial settlement. We ensure the adjuster sees all documented damage so your property receives the restorative care it deserves.

How Much Will I Need To Pay Out Of Pocket?

Typically, your primary responsibility is your insurance deductible. We collect this as a deposit during the color selection meeting to place your project in our production queue.

Can I Add Extra Upgrades While You Are Repairing Storm Damage?

Absolutely. If you choose to add improvements beyond the insurance claim scope, payment for those additional services is simply due during our color selection meeting.

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Five-Star Remodeling services ready to roll

Five-star customer service is more than just a goal for us. It’s our promise to all of our clients in Minnesota and Wisconsin, and we can’t wait to show you why homeowners have trusted Ascend Exteriors with their properties for over 20 years.

Jason & Tricia C.

We are extremely happy we went with Ascend Exteriors for our new house build. We got quotes from other local roofers and Nate not only came in under those quotes but was able to complete the job the same week! The roof looks great!

Liz W.

I had an excellent experience with Ascend Exteriors from start to finish. Their team was professional, punctual, and incredibly detail-oriented. Communication was clear throughout the entire process, and they took the time to explain every step so I felt confident in the work being done. If it wasn't for them, we would not have gotten our roof covered by our insurance company. What really stood out was their commitment to customer satisfaction. They went above and beyond to make sure everything was perfect before wrapping up. I wouldn’t hesitate to recommend Ascend Exteriors to anyone looking for reliable, high-quality exterior work.

Joseph A.

Had Nate and his crew over in 5-24, they showed us are options for siding our 1974 home. The job was done on time and on budget as promised. Thanks Ascend.

Mary A.

We were very pleased with the new roof on our home. The job was done quickly, neatly, making our house look new. There was a preexisting problem with the original roofing, which was corrected by the Ascend team, thank you the new roof!

J Harris

Nate & his team did a great job replacing our roof after hail damage. It’s so nice to have a fresh looking roof. The team cleaned up extremely well too! Nate was on top of communicating every step so we knew what to expect. Thanks for the great job, Ascend!

Association Board of Directors

Nate Anderson and his crew did a great job in replacing our roofs after hail damage at Glendale Heights Coach Homes. We are a townhouse association with 39 units and Nate kept us informed of every step along the way. Each building of 3 or 4 units was completed in one day. The roofs look great and they did a great job in cleaning up afterward. They were very professional and did quality work. We highly recommend them.

Dayna A.

Nate and his crew at Ascend Exteriors did a terrific job on our new roof. All estimates and time schedules were clearly communicated, they did all the work with the insurance company, and the work was done in one day. Clean-up was meticulous. I’d recommend this company for any exterior housing work, and would use them again!

Judy H.

Nate Anderson was fantastic! Have a ceiling leak and he came out to check it out. He went up on the roof to make sure that was fine, which he said it is. Came in to look at the leak, took apart the vent & felt inside the vent (dry - thank you!) Then recommended how to clean the water ring around the vent. Thank you Nate for taking the time to throughly check out this issue for me. Would absolutely recommend this company. THANK YOU NATE!

Taylor S.

Ascend Exteriors replaced our roof and exceeded our expectations. As fairly new homeowners, Adam our contractor was very patient and thorough with us to make sure we understood every step along the way. He came to our house several times prior to the roof being put on and we felt confident with his expertise and handled the entire process with an exceptional level of professionalism. We would recommend Ascend to anyone looking for some exterior work done on their home!

Andrew H.

Ascend was super helpful addressing hail damage to my home - Adam Smith was friendly, knowledgeable, easy to get in contact with, and prompt whenever we had a meeting. Would recommend!

Jeff B.

Nate was great to work and he and the crew were very attentive to our needs through the completion of the work. They went above and beyond expectations with helping with a few other minor needs while they were here.

Randy M.

They navigated the red tape with my stubborn insurance company. They have not only done a great job on my roof and siding, but have also done work for my dad and a roof for another family member. Honest and hard-working. I would not call anyone else personally.

Sharon M.

I was very happy with everything from price to response time for installing my gutters. Workers are dependable and professional. I plan to use them again for future projects as budget allows.

Diana M.

Ascend did our project with professionalism, quality work and materials, and it was completed before we expected with individuals responsive to our needs. If you want a company who responds and does what they say they will do, this is the one!!

ASCENDING PROPERTIES ALL OVER

Full Service Throughout Minnesota & Wisconsin

Ascend Exteriors is the local roofing and exterior contractor the North Metro trusts for superior results. Our team is fully licensed in both Minnesota and Wisconsin, ensuring your home or business receives top-tier care regardless of which side of the river you are on!

  • Andover
  • Anoka
  • Bethel
  • Big Lake
  • Blaine
  • Braham
  • Cambridge
  • Coon Rapids
  • Dalbo
  • East Bethel
  • Elk River
  • Forest Lake
  • Foreston
  • Grandy
  • Ham Lake
  • Harris
  • Isanti
  • Lindstrom
  • Maple Grove
  • Milaca
  • Minneapolis
  • Monticello
  • Mora
  • North Branch
  • Oak Grove
  • Ogilvie
  • Pease
  • Princeton
  • Ramsey
  • Rogers
  • Rush City
  • Saint Francis
  • St. Paul
  • Stacy
  • Zimmerman
  • Coon Rapids
  • Dalbo
  • East Bethel
  • Elk River
  • Forest Lake
  • Foreston
  • Grandy
  • Ham Lake
  • Harris
  • Isanti
  • Lindstrom
  • Maple Grove
  • Milaca
  • Minneapolis
  • Monticello
  • Mora
  • North Branch
  • Oak Grove
  • Ogilvie
  • Pease
  • Princeton
  • Ramsey
  • Rogers
  • Rush City
  • Saint Francis
  • St. Paul
  • Stacy
  • Zimmerman